TERMS & CONDITIONS

Last updated November 24, 2022.

This ticket is sold by Narooma Rocks (ABN 25 632 751 207) who is responsible for the Narooma Oyster Festival. Narooma Rocks is a not-for-profit Australian Public Company operating in Australia. The following conditions are both of sale (including any resale or subsequent assignment), entry and attendance at the Event.

‘You’ and ‘your’ refers to the customer. ‘We’, ‘us’, ‘our’, ‘Narooma Oyster Festival; ’ and ‘Event organiser’ refers to Narooma Rocks, its employees, contractors, volunteers and authorised persons. This agreement means these terms and conditions and any other conditions specified by us on our website and booking forms.

 

PLEASE NOTE THIS IS A CASHLESS EVENT. NO ATM’S ON SITE.  

 

TICKETING

General Admission tickets on sale Friday, November 26. Premium Experiences including Long Table Dinner, Oyster Masterclasses, Rock Oyster Lounge and other in-festival events will go on sale in February 2022. All ticket sales close on April 8, 2022 and there will be no tickets available at the gate. 

Children under 16 are free and must be accompanied by a ticket holding adult at all times.

This is an all-weather event. No refunds will be made if you choose not to attend due to inclement weather. If the event is unable to proceed on the advertised date or location by Government order, Narooma Rocks reserves the right to reschedule the Event, and offer a credit or exchange to the rescheduled date rather than a refund. Tickets may not, without prior written consent of Narooma Rocks, be resold or used for commercial purposes.

The committee will consider a refund on compassionate grounds, please contact info@naroomaoysterfestival.com with receipt details and reason for request. Refunds processed through the Festival’s ticketing provider Humanitix, take 2-5 business days.

 

GENERAL

Footwear must be worn at all times.

Narooma Oyster Festival is a cashless event, with no ATMs on site. Stallholders will have EFTPOS facilities.

Children under the age of 16 years must be supervised by a responsible adult (in accord with the Liquor Act) at all times. 

We would prefer that pets do not attend the festival, however small, well behaved pets are permitted on lead, except in large marquee areas. 

A site map will be released in 2022.

 

ENTRY

All attendees must check-in using the Service NSW app. Alcohol, glass and illegal items are not permitted. Entry is at own risk and the right to refuse entry is reserved. The promoter or venue shall not be held liable for any loss, injury or damages sustained entering on the site – to the extent allowed by the law.

 

ALCOHOL

Any patron wishing to consume alcohol must have photographic ID. Please do not attempt to bring alcohol, or glass, into the festival. We reserve the right to evict patrons who disobey or break Responsible Service of Alcohol legislation and the law.

 

COVID 

Narooma Oyster Festival has a Covid Safe Plan and will follow all NSW Health guidelines and advice. Those who purchased tickets for a group are responsible for knowing the contact details of all attendees in their group for the purposes of contact tracing. The primary ticket purchaser agrees that they nor anyone in their group, will attend the event if they are unwell or subject to a self-quarantine or self-isolation period. Check the latest information on travel within New South Wales.

 

LIABILITY

To the fullest extent permitted by law, we do not accept liability of any nature for the acts, omissions or default of those providing services in connection with the Event or any liability for any injury, damage, loss, delay or additional expenses which are incurred at or in association with this Event. Admission is at the ticket holders’ own risk. You will be liable for any loss or damage caused at the Event by you or your invitees.

 

CONDUCT

Be kind and courteous to one another, festival staff, contractors and volunteers and stall holders. Remember that some people live with health conditions that may not be visible. Misconduct may result in swift eviction. Please respect our town, neighbourhood and neighbours and do not create excessive noise when travelling to and from the Festival.

 

PRIVACY

In order to purchase your ticket, we may need to collect and keep personal information about you including your name, address, payment details, telephone number and the names of all ticket allocations. We may also need to disclose your personal information as required by law or as permitted under the Privacy Act. See our Privacy Policy here.

All attendees consent to be included in photographic, film and other visual and audio recordings of the Event and grant the Festival the right to use such photos and recordings for promotion, marketing and other purposes in all media without restriction.

 

TRADING

Trading, trading signs or other signs are not permitted without prior written consent of Narooma Oyster Festival. Stall holders may apply here, applications close April 8, 2022.

 

PROGRAM

The Festival reserves the right to vary the program including advertised chefs, artists, stall holders and site layout.

 

ENVIRONMENT

Narooma Rocks cares for the environment and community. Please be respectful and place any litter in the recycle or other bins provided around the venue. Be waste and water-wise – thank you.